Since opening in February of 1990, New Directions Shelter has provided free, temporary, emergency shelter and services for Iowa’s homeless families with children. The shelter is located at 3001 Grand Avenue in Des Moines, IA.

Our New Directions Shelter program not only benefits the community by providing emergency shelter for the homeless families we serve, but we also provide the services to help the families work towards financial independence. We assist the adults in the families with job opportunities and training to promote their economic empowerment. We also assist our families with obtaining any public benefits that they are entitled to.

Case management staff assists our clients with resume development, completing job applications, finding employment, attending job fairs and job interviews, obtaining job training and acquiring affordable childcare. Our services also include helping clients obtain needed documentation such as social security cards and birth certificates. Clients are assisted with obtaining FIP, SSI and food stamps if qualified.

Kids at New Directions Shelter
The New Directions Shelter provides shelter and services for approximately 105 to 130 homeless families with children every year.
Kids at New Directions Shelter
The New Directions Shelter provides shelter and services for approximately 105 to 130 homeless families with children every year.

Since opening in February of 1990, New Directions Shelter has provided free, temporary, emergency shelter and services for Iowa’s homeless families with children. The shelter is located at 3001 Grand Avenue in Des Moines, IA.

Our New Directions Shelter program not only benefits the community by providing emergency shelter for the homeless families we serve, but we also provide the services to help the families work towards financial independence. We assist the adults in the families with job opportunities and training to promote their economic empowerment. We also assist our families with obtaining any public benefits that they are entitled to.

Case management staff assists our clients with resume development, completing job applications, finding employment, attending job fairs and job interviews, obtaining job training and acquiring affordable childcare. Our services also include helping clients obtain needed documentation such as social security cards and birth certificates. Clients are assisted with obtaining FIP, SSI and food stamps if qualified.

2019 OUTCOMES

The New Directions Shelter provides free, temporary, emergency shelter and services for homeless families with children. We help families get a new start through professional case management, counseling and advocacy.

We offer a hospitable atmosphere emphasizing dignity and respect for others. We encourage positive changeĀ and provide the emotional and physical space necessary to make responsible, informed decisions for securing housing for their families.

New Directions is one of only three homeless shelters available for families in the Des Moines metro area. The shelter provides eight private bedrooms, balanced meals and laundry facilities.

New Direction Success Statitistics